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Privacy Policy

Privacy Policy

 

BACKGROUND:

 

CP Power & Automation Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.simplypowersupplies.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

 

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

 

1.            Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

 

“Account”

means an account required to access and/or use certain areas and features of Our Site;

“Cookie”

means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;

“Cookie Law”

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

“personal data”

means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and

“We/Us/Our”

means CP Power & Automation Ltd , a limited company registered in England under company number 3776491, whose registered address is Seven Stars House, 1 Wheeler Road, Seven Stars Industrial Estate, Coventry, CV3 4LB, and whose main trading address is 3 Fairfield Court, Seven Stars Industrial Estate, Coventry CV3 4LJ UK.



2.            Information About Us

2.1          Our Site is owned and operated by CP Power & Automation Ltd, a limited company registered in England under company number CP Power & Automation Ltd , a limited company registered in England under company number 3776491, whose registered address is Seven Stars House, 1 Wheeler Road, Seven Stars Industrial Estate, Coventry, CV3 4LB, and whose main trading address is 3 Fairfield Court, Seven Stars Industrial Estate, Coventry CV3 4LJ UK.

2.2          Our VAT number is GB 747 3230 36.

 

3.            What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

 

4.            Your Rights

4.1          As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

4.1.1     The right to be informed about Our collection and use of personal data;

4.1.2     The right of access to the personal data We hold about you (see section 12);

4.1.3     The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);

4.1.4     The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);

4.1.5     The right to restrict (i.e. prevent) the processing of your personal data;

4.1.6     The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

4.1.7     The right to object to Us using your personal data for particular purposes; and

4.1.8     Rights with respect to automated decision making and profiling.

4.2          If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

4.3          For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

 

5.            What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data (please also see section 13 on Our use of Cookies and similar technologies):

5.1          name;

5.2          business/company name

5.3          job title;

5.4          profession;

5.5          contact information such as email addresses and telephone numbers;

5.6          financial information such as credit / debit card numbers;

5.7          IP address;

5.8          web browser type and version;

5.9          operating system;

5.10       a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;

5.11       the pages of Our Site which you have visited or viewed

 

6.            How Do We Use Your Data?

6.1          All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.

6.2          Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

6.2.1     Providing and managing your Account;

6.2.2     Supplying Our products AND/OR services to you (please note that We require your personal data in order to enter into a contract with you);

6.2.3     Personalising and tailoring Our products AND/OR services for you;

6.2.4     Replying to emails from you;

6.2.5     Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by emailing GDPR@cppowerautomation.com;

6.2.6     Market research;

6.2.7     Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience;

6.3          With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email AND/OR telephone AND/OR post with information, news and offers on Our products AND/OR services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

6.4          You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

6.5          We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):

6.6          The data will be kept indefinitely, to allow us to maintain accurate records of product and customer detail. You have a right to have this data removed from our database upon request.

 

7.            How and Where Do We Store Your Data?

7.2          We may store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR as follows.

7.3          We will only transfer your personal data to countries that the European Commission has deemed to provide an adequate level of personal data protection. More information is available from the European Commission

7.4          Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

7.5          Steps We take to secure and protect your data include:

7.5.1     Password protecting all digital repositories of data.

7.5.2     Ensuring all third party providers (e.g. CRM or Accounting Software) are GDPR compliant

 

8.            Do We Share Your Data?

8.1          We may sometimes contract with partner suppliers to supply products to you on our behalf. These may include payment processing, delivery, and marketing. In some cases, those third parties may require access to some or all of your personal data that we hold.

This may include your business name, address and contact telephone number to allow us to despatch goods direct from our suppliers.

 

8.2          If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 7

8.3          If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR, as explained above in Part 7.

8.4          In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority

 

9.            What Happens If Our Business Changes Hands?

9.1          We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.

9.2          In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

 

10.         How Can You Control Your Data?

10.1       In addition to your rights under the GDPR, set out in section 4, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account).

 

11.         Your Right to Withhold Information

11.1       You may access Our Site without providing any data at all.

11.2       You may restrict Our use of Cookies. For more information, see section 13.

 

12.         How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at gdpr@cppowerautomation.com, or using the contact details below in section 14.

 

13.         Our Use of Cookies

13.1       All Cookies used by and on Our Site are used in accordance with current Cookie Law.

13.2       Before Cookies are placed on your computer or device, you will be shown a pop-up prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

13.3       Our Site uses online chat services provided by ZenDesk. We use the chat facility to engage with you as a user of this website and to help you find the best product for your needs

13.4       The following chat services Cookies may be placed on your computer or device:

 

Name of Cookie

First / Third Party

Provider

Purpose

__zlcid

Third

ZenDesk

Stores the Zopim Live Chat ID used to identify a device across visits, and also across a single chat session

__zprivacy

Third

ZenDesk

Stores the user’s preference to disable Live Chat, and cease using cookies. The __zprivacy cookie is stored across visits.

 

13.5       Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the range of products offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

13.6       The analytics service(s) used by Our Site use(s) Cookies to gather the required information.

13.7       The analytics service(s) used by Our Site use(s) the following Cookies:

Name of Cookie

First / Third Party

Provider

Purpose

_ga

Third

Google

Used to distinguish users.

_gid

Third

Google

Used to distinguish users.

_gat

Third

Google

Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.

AMP_TOKEN

Third

Google

Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

_gac_<property-id>

Third

Google

Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.

 

13.8       In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

13.9       You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

13.10    It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

14.         Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at mail@cppowerautomation.com, by telephone on 02476 214799, or by post at 3 Fairfield Court, Seven Stars Industrial Estate, Coventry, CV3 4LJ. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).

 

15.         Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

 

CP Power & Automation Ltd, Unit 3, Fairfield Court, Seven Stars Industrial Estate, Coventry, CV3 4LJ, UK, Tel: 024 7621 4799
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